Last Updated: February 24, 2022
Network Shipping Ltd., along with its parents, subsidiaries, and affiliates (collectively “NWS”) is committed to safeguarding your privacy. As used throughout this website, the term “Network Shipping” and such terms such as the “company,” “legal entity,” “the corporation,” “our,” “we” and “us” may refer to Network Shipping or one or more or all of Network Shipping’s parents, subsidiaries, and affiliates. All of these terms are used for convenience only and are not intended as a precise designation of any of the separate companies, each of which manages its own affairs.
By using this Site, you acknowledge that NWS will use your information in the United States, and any other country where NWS operates. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will transfer personal information only to those countries to which we are permitted by law to transfer personal information as described in the "International Transfers" Section of this policy.
California Notice of Collection of Personal Information: NWS collects personal information listed below under “Information we collect” for the purposes described below under “Information use.” To learn more about your privacy rights, including your right to opt out of the sale of your personal information, please scroll down to Schedule I(B).
QUICK GUIDE TO CONTENTS
The term “Data Protection Law” refers to any data protection law, statute, and regulation applicable to NWS in the context of its collection, processing, retention, dissemination, disclosure, transfer, disposal, or use of Personal Information.
The term “Personal Information” or “Personal Data” refers to any information, or a combination of pieces of information that can directly or indirectly identify an individual, a household, or device, and that is subject to, or otherwise afforded protection under, an applicable Data Protection Law.
2. Information We Collect or Process
There are several ways we may obtain or otherwise process Personal Information about you, including through (A) Personal Information you provide to us directly; (B) Personal Information we automatically collect, (C) Personal Information collected from third parties, and (D) Personal Information we combine and or infer.
a. Information You Provide
NWS collects certain Personal Information from you when you directly provide it to us. This may include when you create an account with us, make a purchase through our Site, request information from us, sign up for newsletters or our e-mail list, enter into sweepstakes or other promotions, request customer support, participate at events or otherwise communicate with or contact us directly. This information may include the following:
Contact details including your full name, address, email address, and telephone or mobile number;
Your username, password and user ID for accessing our Site;
Billing and payment data, including credit card data; and
Personal preferences, such as marketing preferences.
b. Information Automatically Collected
Please note that NWS or our service providers may automatically collect the following information about you:
Computer or Device Information: We may automatically collect your Internet Protocol (“IP”) address or other unique identifier or information from the computer, mobile device, tablet or other device you use to access the Site, including, but not limited to, your browser type, device type, operating system, software version, phone model, phone operating system, and the domain name from which you accessed the Site.
Usage Information. We may collect information about how you use the Site, including: the date and time you visit the Site; what areas or pages of the Site you visit; the amount of time you spend visiting the Site; the number of times you return to the Site; other information about where you click on the Site; whether you open, forward, or click on links in emails we send; and other Site you may visit.
Location Information. We collect general information about where traffic and purchases on our site are coming from around the world. We use this information at an aggregate level (meaning the information does not identify individual users) to create reports to better understand how we engage with users.
c. Data collected from third parties
We may receive information about you and your interactions with us from third parties, such as from third party service and content providers, entities with whom we partner to sell products, social media networks, data brokers, and others interacting with us. We may also receive personal data concerning representatives (e.g., employees) of our current, past and prospective customers, vendors, suppliers, investors and business partners, that their company provides to us. We may also receive their personal data from distributors and from other third parties who provide business development services to us.
d. Combination of Information,
We may combine the Personal Information we receive from and about you, including Personal Information you provide to us, Personal Information we automatically collect through our Sites, Personal Information collected offline, Personal Information collected across other computers or devices that you may use, and Personal information from third party sources.
3. Information Use
Where lawful under applicable Data Protection Law, we will process your data for the following purposes:
Respond to your inquiries and contact you when necessary;
Enhance your online experience, including as a way to recognize you and welcome you to the Site;
Review the usage and operations of our Site, develop new products or services, and conduct analysis to enhance or improve our content, products, and services;
Provide you with customized content, targeted offers, and advertising on the Site, via email, text message or push notification, or across other websites or social media;
Administer any orders that you have placed with us and process payments;
Communicate with you about your purchase;
Register and manage your account(s) with us;
Contact you with information, newsletters, and promotional materials;
Use your data in an aggregated non-specific format for analytical and demographic purposes (this processing may involve profiling – for example to create audiences based on demographic or location-based information for marketing and customization purposes);
Address problems with the Site or our business, and to protect the security or integrity of the Site and our business;
We may need to use your personal data in order to comply with requests of a prospective or an actual purchaser interested in NWS or its assets, or in relation to a prospective or actual purchase of companies or assets by NWS;
NWS may ask users on our Site to complete online surveys, opinion polls or other questionnaire in order to obtaining your input on our products and services, which will help us improve our business practices;
We aim to ensure security of your accounts and our business by preventing and detecting fraud or abuses of our Site and other services, for example, by requesting verification information in order to reset your account password.
We will use your personal information to provide you with updates as required under applicable laws and/or contracts with you, as well as when you subscribe to NWS or investor email alerts on our Site or to reach out to you as otherwise appropriate; or
For other purposes disclosed at the time you provide your information or otherwise with your consent.
Additionally, if you use the Site to connect with any third-party services (e.g., social media Site), you acknowledge that we will use Personal information from and about you, on your behalf, to interact with these third-party services based on your requests.
4. Information We Share
a. Personal Information You Share
The Site offer many ways to find, enjoy, and share content. Your activity in connection with the Site may include filling out surveys, reviewing and rating products, inquiring about or purchasing products, participating in online communities, “liking” or “sharing” our content on your social media accounts or otherwise interacting with NWS. Any Personal Information you may disclose on publicly accessible sections of our Site, in blogs, on message boards, in chat rooms, or in other public areas of the Site or other third-party websites, applications, or services that the Site may link to, becomes public information. Please exercise caution when disclosing Personal Information in these public areas.
b. Information We Share
Affiliates: We may share your Personal Information with NWS affiliates and subsidiaries for business, operational, promotional, and marketing purposes.
Service Providers: We may share your Personal Information with other companies, vendors, service providers, and business partners to perform business, professional, marketing, analytics, or technical support functions for us, help us operate our business and the Site, or administer activities on our behalf. This includes IT providers such as companies who provide software, computing services and / or hardware, including IT support. It also includes companies that provide financial administration (e.g., services and product payment services management, etc.).
Other Professional Services. We may also share Personal Information with other companies, vendors, and business partners to perform functions for us subject to confidentiality terms, such as financial institutions, professional advisors such as lawyers, accountants and auditors.
Aggregate or Anonymous Non-Personal Information: We may also share aggregate, fully anonymized, or de-identified non-personal information with third parties for their marketing or analytics uses.
Other: We also may share your Personal Information as disclosed to you at the time of collection.
To submit a Do Not Sell My Personal Information request, please contact us by clicking here: Do Not Sell My Personal Information.
c. Do Not Track
5. How Long Your Information Is Retained
We will retain your individual Personal Information only as long as we need it for the purpose for which it was collected. For example, when you contact us with a complaint, query, or other concern, we will retain your Personal Information for as long as needed to respond to your query. We may retain data in an aggregated non-specific format for analytical and demographic purposes.
We will periodically review the Personal Information we hold and delete it securely, or in some cases anonymize it, when there is no longer a legal, business, or consumer need for us to retain it. When we fully anonymize data, we may retain such data indefinitely without further notice to you.
6. Your Rights
To exercise any of these data privacy rights outlined in Schedule 1, please contact us via the details provided in the “How to Contact Us” section below, or have your authorized representative contact us. If we have reasonable doubts concerning your identity, we may request you to provide us with a copy of an official ID or passport to verify your identity before responding to your request. If you exercise any of these data privacy rights through an authorized representative, please note that we may require further documentation (i.e. authorization or power of attorney) to ensure that they have the authority to act on your behalf.
We will respond to any data requests within the timeframes required by applicable Data Protection Law. The rights afforded under applicable Data Protection Laws are not always absolute, and NWS may be permitted under the applicable Data Protection Law to refrain from undertaking any action or changing its data processing activities, in response to a data request you submit to us.
To understand your advertising choices for receiving more relevant advertising provided on the Site or across other websites and online services, please review the information below:
To learn more about such interest-based advertising, and to opt out of such collection and use for interest-based advertising by the Digital Advertising Alliance (DAA) participating companies, please visit http://www.aboutads.info/choices/.
To opt out from the use of information about your online activities for interest-based advertising by Network Advertising Initiative (NAI) member companies, please visit http://www.networkadvertising.org/choices/.
To opt-out of the use of your mobile device ID for targeted advertising, please see http://www.aboutads.info/appchoices.
On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising.
Even if you opt out, you still may receive advertising from us that is not customized for you or from companies that do not participate in the DAA or NAI.
Choices Concerning Direct Marketing
If you consented to receive direct marketing from NWS or we are entitled to send it under a different legal basis pursuant to applicable Data Protection Law, we provide you with the opportunity to opt-out of marketing communications. To unsubscribe from our email communications at any time follow the instructions contained within the email you received, or contact us using the information in the “How to Contact Us” section below.
The Sites may have links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the practices and data processing of such sites.
8. Children’s Privacy
Protecting children’s privacy is important to us. We do not direct the Sites to, nor do we knowingly collect any personal information from children under the age of thirteen (or older, if applicable law provides for different protections). If we learn that a minor has provided personal information through the Sites, we will use reasonable efforts to remove such information from our files.
We do not sell personal information about people under the age for 16.
9. Data Security
Keeping Personal Information protected and secure is of utmost importance to NWS. We have taken certain physical, administrative, and technical steps to safeguard the Personal Information we collect from and about our customers and visitors to the Sites in accordance with the applicable Data Protection Laws and best standard industry practices.
10. International Transfers
Since NWS is a global company, Site covered by this policy attract users from all over the world. NWS is based in the United States. Therefore, if you choose to give us personal information, we will process that information in the United States. Data protection laws in the United States may be less stringent than in your country.
12. How to Contact Us
Attention: Privacy Officer
Del Monte Fresh Produce Company
P.O. Box 149222
Coral Gables, Florida 33114-9222 USA
You may also contact us by sending us an e-mail or by mail or calling us at our toll free number at 1 (833) 981-0038.
Data Privacy Officer Emails
USA, Canada, Mexico & EEA: Privacyofficer@freshdelmonte.com
Hong Kong: HKprivacyofficer@freshdelmonte.com
Schedule 1: Lawful Basis to process Personal Information, Data Protection Rights and International Data Transfers by Jurisdiction
We outline below the lawful basis we rely to process your Personal Information pursuant to the applicable local Data Protection Law of the countries where you reside and we usually operate.
We also outline the corresponding data protection rights you may be entitled with in some of the countries where we you may reside and we usually operate. The exercise of the data privacy rights outlined in the chart below have some exceptions and/or peculiarities, which may vary on a country-by-country basis.
Finally, if required under Data Protection Laws, we include information in relation to international data transfers
a. For EEA residents:
For individuals located in the European Economic Area (“EEA”), NWS is the data controller responsible for your personal data collected from your use of the Site.
In the EEA, we rely on the following lawful basis for the collection, processing, and use of your Personal Information:
The processing is based on your consent;
The processing is necessary for the legitimate interests pursued by us or by a third party;
The processing is necessary for the performance of a contract to which you are a party or undertake measures at your requests in preparation for executing such a contract;
The processing is necessary for compliance with a legal or statutory obligation to which we are subject;
The processing is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure;
The processing is necessary to protect your vital interests or of another natural person; and
The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Users who are resident in the EEA are entitled to the following rights:
Right to access and to obtain a copy of your personal data;
Right to rectify / correct any inaccurate Personal Information concerning you;
Right to request the erasure of your Personal Information;
Right to restrict the processing when your Personal Information is inaccurate, processed unlawfully or the Personal Information is no longer needed for the purposes for which it was collected;
Right to object to the processing of your Personal Information, including the objection of the processing for direct marketing purposes;
You have the right to withdraw any consent given to NWS; and
If the processing of your Personal Information is based on your consent or under the performance of a contract legal ground, you have the right to receive your personal data in a structured, commonly used and machine-readable format and the right to transmit that data to another data controller (data portability).
In addition to the general rights listed above, you have the right not to be subject to automatic decision-making, including profiling.
Please note that the above-described rights are not absolute and its full exercise may be subject to specific requirements or be affected by specific circumstances or exemptions.
To exercise your rights or if you believe we have infringed upon your right to privacy granted by applicable Data Protection Law, please contact firstname.lastname@example.org. You also have a right to lodge a complaint before the European data protection authorities.
International Data Transfers
To ensure that we adequately protect your data, we only transfer your Personal Data subject to suitable safeguards being in place when these are required by applicable Data Protection Law. When required, we will transfer your Personal Information outside the EEA through the use of European Commission Standard Contractual Clauses and we will make sure that any such transfers are conducted in accordance with applicable Data Protection Law and using adequate and appropriate safeguards. To find out more about how we safeguard your information (including obtaining a copy of such safeguards) in relation to transfers outside the EEA, please contact us via the details provided in the “How to Contact Us” section below.
Certain third countries, such as Argentina, Canada, New Zealand and Switzerland, have been officially recognized by the European Commission as providing an adequate level of protection.
Please reach out to us using the contact details provided above, if you want to receive further information or, where available, a copy of the relevant data transfer mechanism.
b. For US and Canadian Residents:
Pursuant to Data Protection Laws in the US and Canada, you may take advantage of the following rights:
Right to Know: You may request that we disclose to you details about your Personal Information that we collect, use, disclose, or may sell.
Right to Correct: You may request that we update your Personal Information that is inaccurate or incomplete. If appropriate, we will send the amended information to third parties to whom we have disclosed your Personal Information. If we do not resolve a challenge regarding the accuracy of Personal Information to your satisfaction, we will annotate the Personal Information under our control with a note that the correction was requested but not made.
Right to Delete: You may request that we delete any Personal Information we have collected from or about you. There are some reasons we will not be able to fully address your request, such as if we need to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, or to comply with a legal obligation.
Right to Opt Out: You have the right to opt out of our sharing of Personal Information with certain third parties, including to enable personalized advertising. You may request to opt out using the Do Not Sell My Personal Information link above, or by using the contact details provided below.
We offer multiple ways for you to make such a request (“Data Access Request” and “Deletion Request”) free of charge, including the following:
Send an e-mail to email@example.com. You must put the statement “Your Privacy Rights” in the subject field and include as an attachment a completed Data Access Request Form or Deletion Request Form. We are not responsible for requests that are not labeled or sent properly, or that do not have complete information.
Call our toll free number at 1 (833) 981-0038 and provide the information listed on our Data Request Form over the phone.
For Canadian Residents fill out correction form Correction Request Form and mail it to Privacy Officer, Del Monte Fresh Produce Company, 241 Sevilla Avenue, Coral Gables, FL 33134 or email it to or Privacyofficer@freshdelmonte.com
Please note that email communications are not always secure, so please do not include credit card information or other sensitive information in any emails to us.
In order for us to fulfill your Data Access Request Form or Deletion Request Form, we will need to verify that you are who you say you are and that we indeed collect or retain your Personal Information on our systems. For verification purposes, we will attempt to match information that you provide to us with information we already have in our records. We will not be able to delete or provide you with access to your Personal Information unless we are able to verify your identity. We will respond to your request within 30 days of receiving your request, after proper verification, unless we need additional time, in which case we will let you know.
You have the right to use an authorized agent to submit your requests. Authorized agents must submit proof of the consumer’s signed authorization to make a request. We may require you to verify your identity directly with us prior to fulfilling your authorized agent’s request.
We value your privacy and will not discriminate against you in response to you exercising your privacy rights.
For purposes of compliance with the California Consumer Privacy Act, we make the following disclosures:
We collect the following categories of personal information: identifiers/contact Information, commercial information, internet or other electronic network activity information, geolocation, visual and audio information, age, gender, and inferences drawn from the above. For more information, please see “Information we collect” above. The sources of the information are the consumer, data brokers, service providers, and business customers and partners.
In the last 12 months, we disclosed the following categories of information for a business purpose: identifiers/contact information, commercial information, internet or other electronic network activity information, geolocation, visual and audio information, and inferences drawn from the above. To learn more, see “Information we share” above.
In the last 12 months, we “sold” (as defined in the CCPA) the following categories of information to advertising networks or social networks in the context of digital advertising campaigns: identifiers/contact information, commercial information, internet or other electronic network activity information, and inferences drawn from the above. To learn more, see “Information we share” above.
c. For Kenya Residents:
The Kenya Data Protection Act, No 24 of 2019 (DPA) permits the collection of your personal information with your express consent. Your rights in addition to the general ones listed above include the following: the right to be informed, rectification and the right to not be subjected to automated decision making or profiling.
NWS has the duty, where possible, to notify you of the following prior to the collection of personal data.
any third parties that will receive the data including their contact details and any safeguards adopted for the protection of the data
contacts of the data controller or data processor;
a description of the technical and organizational security measures taken to ensure the integrity and confidentiality of the data;
the data being collected pursuant to any law and whether the collection is voluntary or mandatory; and
the consequences if any for failing to provide all or part of the data requested.
Requests for access to or correction of personal data and information about the Company’s privacy policies and practice should be addressed in writing to the Data Protection Officer at its registered address or firstname.lastname@example.org.
d. For Hong Kong Residents:
Under and subject to the Personal Data (Privacy) Ordinance (PDPO), you have the right to:
ascertain whether the NWS holds your personal data;
request access to your personal data; and
request the correction of your personal data that is inaccurate.
Requests for access to or correction of personal data and information about the Company’s privacy policies and practice should be addressed in writing to the Data Protection Officer at its registered address or HKprivacyofficer@freshdelmonte.com
e. For Brazil Residents:
You may exercise certain statutory rights in relation to your Personal Data under the General Personal Data Protection Law (LGPD). In addition to the general rights listed above, these rights specific to Brazil may include asking the Company to:
Rectify incomplete, inaccurate, or out-of-date data;
Stop processing, erase data, or anonymize data if the individual’s interests override the Company’s legitimate grounds for processing data (where the organization relies on its legitimate interests as a reason for processing data), or if unnecessary or excessive.
Provide data, by portable means, to another service provider or product provider, by means of an express request;
Provide information about public and private entities with which the controller has shared data;
Provide information about the possibility of denying consent and the consequence of such denial; or revoke consent.
Requests for access to or correction of personal data and information about the Company’s privacy policies and practice should be addressed in writing to the Data Protection Officer at its registered address or email@example.com
f. For Residents of France:
For a description of your rights, see Section “For EEA Residents” in this Policy.
Requests for access to or correction of personal data and information about the Company’s privacy policies and practice should be addressed in writing to the Data Protection Officer at its registered address or Privacyofficer@freshdelmonte.com
g. For Residents of Germany:
Del Monte (Germany) GmbH acts as controller for personal data (as defined in the General Data Protection Regulation ("GDPR")) collected and processed from the users of our Website, http://www.delmonteeurope.de/, who are based in the EEA.
Requests for access to or correction of personal data and information about the Company’s privacy policies and practice should be addressed in writing to the Data Protection Officer at its registered address or Privacyofficer@freshdelmonte.com.
h. For Residents of Japan:
In addition to the general rights listed above in this Section “Your Rights,” the personal information provided by customers will be used for the following purposes. If we use the personal information for any purpose other than the following, we will announce or notify you of the purpose in advance.
Respond to inquiries and offers
Confirmation and contact, sending of winning goods, etc., when applying for events and campaigns
Use as statistical data in order to improve our services.
Requests for access to or correction of personal data and information about the Company’s privacy policies and practice should be addressed in writing to the Data Protection Officer at its registered address or Privacy.firstname.lastname@example.org.
i. For Residents of Mexico:
Pursuant Mexico’s Federal Law for the Protection of Personal Data Held by Private Parties, you enjoy the rights of Access, Rectification, Cancellation and Opposition to Processing (the “ARCO Rights”) which are briefly described below:
Access: the right to access your Personal Data as Processed by Company and to obtain information relative to the scope and conditions under which itis Processed.
Rectification: the right to rectify your Personal Data if it is incorrect or incomplete.
Cancellation: the right to request that We stop Processing your Personal Data altogether when it is not being Processed in accordance with the principles and duties established under the Law or under this Privacy Notice.
Opposition: the right to oppose the processing of your Personal Data for certain particular Processing Purposes among those listed herein.
In order to exercise your ARCO Rights; to request the revocation of your previously granted Processing consent; and in general to formulate any question or complaint in relation to the Processing of your Personal Data or to know if there are other options available (in addition to those established here) so that you may limit the use or disclosure of your Personal Data, please contact our Data Protection Officer at Privacyofficer@freshdelmonte.com.
j. For Russia Residents:
Del Monte LLC Russia acts as controller for personal data (as defined in the GDPR) or operator (as defined in the Federal Law of the Russian Federation dated 27.07.2006 N 152-?? (as amended on 24.04.2020) "On Personal Data") collected and processed from the users of our Website, https://freshdelmonte.ru, who are based in Russia.
k. For South Korean Residents:
Requests for access to or correction of personal data and information about the Company’s privacy policies and practice should be addressed in writing to the Data Protection Officer at its registered address.
l. For United Kingdom Residents:
For a description of the lawful basis, see “For EEA Residents” under this Section.
Del Monte (UK) Limited acts as controller for personal data (as defined in the GDPR) collected and processed from the users of our Website, https://delmonteeurope.uk, who are based in the EEA.
Requests for access to or correction of personal data and information about the Company’s privacy policies and practice should be addressed in writing